A new word for me "Astroturfing"!
While looking at fireplaces online, I noticed that the reviews on both the Argos and Homebase sites were the same, word for word.
Mr Plummy Mummy who is a techie, explained this is called Astroturfing. It's where an organisation is created specifically to represent something and make it more popular. In California, they are are trying to outlaw this.
Now don't get me wrong, I'm not naiive, I knew this happened.I've come across rather enthusiastic reviews on Argos before that smack of a corporate drone sitting there ensuring the common customer doesn't besmirch the good name of their company's products. And in China, internet spin doctors are used to shape bad news into good.
Leaves me with a bit of a dilemma as I like online shopping but don't know how to ensure reviews are genuine. Does astroturfing happen on Amazon? Or Play?
If you come across something suspicious, email the companies (i.e. Argos/Homebase) to inform them. Also the law is on your side in the form of the The EU's Directive on Unfair Business-to-Consumer Commercial Practices.
Or just take the reviews with a pinch of salt.
Sunday, 29 August 2010
Saturday, 28 August 2010
111 will not be the one
It's the middle of the night, you don't feel right and there are no doctors about. You kinda know that you don't need A&E but you want someone to tell you that.
Your kid is hot, crying and has a rash. Should you worry?
You are puking your guts out, green bile and empty air that your stomach wants to heave out. But you need to breastfeed. Is it safe?
You have had your tonsils out, your throat hurts like nothing you have ever experienced but on release from hospital you were told to expect this. You want to make sure.
These are all scenarios that we have faced in the last few years. Ones that didn't have us running off to A&E or to the local Grabadoc (which is a great service). However, we wanted someone to tell us it was OK or to give us some advise. Someone with years of training and experience. A doctor preferably or a nurse.
That 's what you get when you ring NHS Direct. Some sensible advice and sometimes that means a trip to the hospital, other times it eases the mind and lets you know that contrary to how you feel, you are not actually dying.
That's why we won't use the 111 service where nurses will be replaced by "trained adviser" who are probably reading out of a manual. I want to know that the person I'm speaking to is a professional with some proper training. If I wanted a manual, I'd just reach for a book or google.
I wonder how many people will start going to A&E depts or their doctors when this service rolls out.
Your kid is hot, crying and has a rash. Should you worry?
You are puking your guts out, green bile and empty air that your stomach wants to heave out. But you need to breastfeed. Is it safe?
You have had your tonsils out, your throat hurts like nothing you have ever experienced but on release from hospital you were told to expect this. You want to make sure.
These are all scenarios that we have faced in the last few years. Ones that didn't have us running off to A&E or to the local Grabadoc (which is a great service). However, we wanted someone to tell us it was OK or to give us some advise. Someone with years of training and experience. A doctor preferably or a nurse.
That 's what you get when you ring NHS Direct. Some sensible advice and sometimes that means a trip to the hospital, other times it eases the mind and lets you know that contrary to how you feel, you are not actually dying.
That's why we won't use the 111 service where nurses will be replaced by "trained adviser" who are probably reading out of a manual. I want to know that the person I'm speaking to is a professional with some proper training. If I wanted a manual, I'd just reach for a book or google.
I wonder how many people will start going to A&E depts or their doctors when this service rolls out.
Friday, 27 August 2010
Bambi
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I wish I had a better camera at times. This is the closest the deer have ever come to the fence when we have visited Greenwich Park. It was a day full of great sites and all for free...we truly are lucky to live so close to Greenwich. We visited the Painted Hall and Chaplain at the Old Royal Naval College. It truly is awesome - I want to go back some time to listen to the tourguides as it would be good to know the history (tots aren't interested in history).
Then a quick cuppa on mezzanine floor of the National Maritime Museum which is a great space. Followed by hours in the Park. I did laugh when we went to see the clocks at the Observatory that you are now forced to go via the gift shop even if you just want to see the clock outside.
If you don't mind a walk, you can park for free on parts of Vanburgh Road which is just near the entrance to the Flower Garden. There were quite a few kids in the park feeding squirrels that the beasties were a bit too full for the nuts we were offering - or perhaps they don't like roasted nuts?
Great day made greater by the lack of crowds (yippee for lack of sun and bank holiday!)
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